Here at Freedom Confectionery we are committed to providing our customers with the best possible service, and this applies to protecting your personal details too. The information you provide to us helps us bring you the latest, most relevant news, new products, new retail listings, offers and recipe inspiration which we think you’ll love.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Freedom Confectionery complies fully with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential.
We will not gather or hold personal information about you unless you have given your permission for us to do so. By placing an order, you will consent to the use of such personal information.
Any personal information held or processed will be used lawfully, fairly and in a transparent way. It will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. Unless we have your consent to do so your personal data will not be passed to any third party except for profiling purposes, to offer you the opportunity to purchase from us, to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments.
Your privacy and confidence will be respected at all times.
Freedom Confectionery Limited (“we” “us” “our”) are committed to protecting and respecting your privacy.
If you have registered with us or ordered items from us, we (and trusted partners acting on our behalf) may collect and process the following information about you:
Our websites are not intended for children and we do not knowingly collect data relating to children.
Some personal data is collected directly, for example when you place an order on our website or send an email to our customer services team. Some details are collected automatically during your visits to our website including, but not limited to, traffic data, location data, browsing data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
We (and trusted partners acting on our behalf) use your information:
We use the information we have about you to tailor the content of our communications and make them as relevant to you as possible. Under Data Protection Legislation this may qualify as profiling. If you do not wish us to use your data for this purpose please contact us at firstname.lastname@example.org
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/gdpr/. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also disclose your personal information to third parties in the following circumstances:
We will retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
You have the following rights:
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
Should you wish to stop receiving emails from us, you can unsubscribe using the ‘unsubscribe’ link at the bottom of the emails,
Should you wish to opt out of any other forms of communication please contact us at email@example.com